Client Reviews on Zions Bank Rose Park

    • 2.3
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By PAIGE MARIE Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Laura Nik Apr 17, 2019

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It's usually not too crowded and the line moves fast.

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Yesenia Romero, a personal banking officer I worked with at this location, helped me resolve numerous issues that have been plaguing my Zions banking experience for over a year. It was a very convoluted situation, 3 separate issues actually, and she was compassionate and helpful immediately. Over the span of repeatedly dealing with these issues I had talked with employees at 2 other locations, including the headquarters, and over the phone, to little avail. After sorting everything she also called me the next week to verify that a new password had been updated in their system and I wouldn't have a problem with it again. Thank you so much Yesenia! You're an angel!

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If I could give zero stars I would. Absolutely terrible customer service. Do your banking elsewhere. This Zions Bank is awful!! I will never go back there.

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Really rude. As s guest I should not be lied to repeadly about banking. Also they DONT answers phones on Saturday. But.rudely tell you you have to CALL IN change. There is no guest service and I hate wasting my has to go there. Long lines and not enough tellers. Just poorly ran

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Great staff, they know my name and treat me so well when I come in.

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What is going on at this branch? I get it’s Rose Park, but this location needs to get with program. The pitifully low level of service is absurd for a financial institution. Quite honestly, embarrassing for the bank. Your competition Wells Fargo next door gets it. Zion’s could learn a lot from their neighbor.

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If I could give it a zero I would .Long lines and really crappy service...

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Me quedó una mala imprecisión con el personal quise abrir una cuenta no son rién no explicaron nada yo no recomendaría ese banco en especial de esa locación negocios son negocios tienen problemas no entiendo x que están ahí

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Pretty good

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Awesome staff !! great service!! Never had too wait in line inside or drive up. Keep up the great service & the friendly faces! Walk in or drive up, pretty cool they know me automatically. Zions keep up the great work:)

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