Zions Bank Holladay
Client Review on Zions Bank Holladay
Feedback:
I haven’t had good experiences at this place since Waruni left. She was so helpful, courteous, and willing to go above and beyond to make things work for me. Every time I go in here, I feel like Trevor is out to get me. He does everyone he can to question my validity, and never talks to me like he values what I have to say. Ilene is the definition of worthless. She, just like Trevor never has the willingness to work with me. Working with her is counter productive. The branch manager just sits in his office all day and eats potatoe chips and philly cheese steak sandwiches. This guy seriously doesn’t do anything. If there is a back up in the que, he won’t step in and be a teller. If I need help with a personal banking issue, he won’t sit behind the computer and work with me. Because Ilene decided to take a 2 hour lunch. Today, I was in the front of the line, and I was told that they couldn’t help me for 20 minutes because there were so many other people in the store that would get upset. I was FLOORED. why is it that those people are important, but I am not. And I am the one that has been waiting in line? By the way this was the 3rd time we had come in to get this taken care of and we were turned away. There is no sense of customer service at this branch, and I will never be returning. They lost a customer. I will drive to Murray to see Waruni, or to Millcreek to see Sharif. I hate this branch. It sucks.
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