Client Reviews on State Farm
Feedback:
Amazing, friendly service and really reasonable prices. I saved a bunch of money on car insurance by switching to State Farm. Ben is my agent and is a cool dude. He’s helped me a few times with questions and I have and using my insurance when I need to. Definitely would recommend!
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Every interaction with someone from this branch has been a great experience. Especially working with Ben Meyer. He has gone to great lengths to make sure my questions are answered and thoroughly explained so I have no problems understanding what is going on.
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Family friendly, great experience
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Started happy but in the end - disappointed with service. Heather was the agent I normally worked with and she was always WONDERFUL. I shopped and found cheaper rates. My new company asked if I have ever been given insurance reviews - I had not. My new company talked to me about extra coverages for home/auto - obviously State Farm did not want my business for that either. I had no claims so they were basically an absent company that just took my payments so I never heard from them. When I called State Farm to let them know I was switching, a man asked where I went - I told him. He got defensive and was snotty and said "Good luck with them." Not really a professional response if he ever wanted to win my business back in the future. I may switch again when rates change (it happens) but I now know I won't go back to this agency because of how I was treated in the end. Sad....
Feedback:
I spoke with Ben Meyer at this agency today, and in less than 15 minutes, he not only set up a great policy for me, but found one that was cheaper than what I had AND with better benefits. I was able to drive right away. He was extremely pleasant to work with and has readily offered his services for the future. His responding emails to my questions were very prompt and polite. I absolutely recommend this office for your insurance needs.
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Good people
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Great agent. Friendly staff!
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Great agent and staff! Very helpful and great customer service! Would highly recommend this office for all of your insurance needs!
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Wayne Swart and his team provide excellent customer service and are a pleasure to be around, I would definitely recommend using them for any of your insurance needs.
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Wayne has been great to deal with and he has an excellent staff in place to help make the insurance experience an easy one!
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