Value Payment Systems, LLC
Client Reviews on Value Payment Systems, LLC
Feedback:
They sent an email saying there is something wrong with my info regarding my IRS payment and they asked me to call them to fix it. Its been a week trying to reach them by phone but no one answering the phone and they do not respond emails as well. This ridiculous and very rude.
Feedback:
I'm sorry to say this about any company, but they are totally incompetent. Took 5 months to resolve a tax payment issue that they were made aware of within minutes of it occurring. Had to email and call constantly for updates - Once they "fixed" it they ended up refunding the wrong the payment and causing a whole another problem. On top of all that the last call I had with them their rep hung up on me. If you can help it stay away from this company.
Feedback:
Had the same problem as most. Got a letter from the IRS saying we hadn’t paid our taxes. Called the IRS and found out that if you file jointly with your spouse, and you use one of these payment services, you must use the social security number for the person whose SSN is at the top of the return. My wifes’s ssn was at the top of the return, but I used my ssn when I submitted payment through this company. The IRS credited it to me individually, and not our joint tax account. So the IRS has the payment, it was just misappropriated. If you’re filing jointly, be sure to use whichever partners ssn is at the top of the 1040 or whichever tax form you use. This company should have explained that on their website, but I don’t remember seeing any explanation on this. Hope this helps others avoid the hassle of following up with the IRS. This company is legit for making tax payments, just not good at explaining what the IRS needs for the money to be allocated properly.
Feedback:
First payment won't go through. Then I was charged 6 time for service which was not provided.
Feedback:
I also made a payment to the IRS, and it never posted, although the IRS had it as a payment method on their site..
Feedback:
This company says they can not verify my card information for tax payment, however managed to charge the feed multiple times. Will adjust the review based on the resolution, but I have a really bad feeling about this based on the other reviews.
Feedback:
This company is a rip-off please do not use them for any online transaction they charged me $168 fees on my property tax I requested a waiver and charge back to my card and they refused to give it To mei a total rip off
Feedback:
Do not use this company. For one, there is a charge. Better to send you taxes via snail mail. At least th iats only 50 cents. For two, they charged me 3 times instead of one. They might drain your account. And finally, they will never answer your call. When you say on your message , " We will be with you momentarily", that means within a short time not 2 hours saying the same thing over and over again. Of course, the State of Illinois decided to use this unreputable company since the state is so corrupt. They must have some type of back room deal with them. BEWARE! PS I would put no stars but then I couldn't post this review.
Feedback:
(Translated by Google) Pesimo service does not pay the debt(Original)Pesimo servicio no pagan la deuda
Feedback:
Card company says tax payment was approved and yet these clowns didn't post it. Now it is in limbo since they won't answer the phone
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