Client Review on Valley Pawn
Feedback:
Do not bother going here for Pocket watch repair. They've had a very sentimental pocket watch of my boyfriend's for over three months! I never received one call for any updates. I either called myself or went in person. I was told Steve, the repairman would be calling me himself with every update. Unfortunately, not true. And each encounter with Steve was very uncomfortable. I practically had to bribe him to "try" and fix my pocket watch. He told me it was cheap and hard to find the parts for, and the price of repair will be worth more than the value of the watch itself. So in Steve's eyes, it's not worth his time. Apparently these employees don't know the value of sentimental items. Plus, it's business. I had to interrupt him to tell him I don't care about the costs, I just want it fixed. Finally, after three months of dealing with incompetent workers, I decide to retrieve my boyfriend's pocket watch. Only because it's almost Christmas and I really want him to have his grandfather's pocket watch, who just passed away. Surprisingly (sarcasm) the female worker was very rude. Just from me asking if Steve is in and if she knew of anymore watch repair business's in town. I normally don't go to Pawn shops, specifically because of this type of atmosphere. Rude and negative. I was really hoping to have this watch fixed in town, mainly for the quick updates and for the comfort of my boyfriend, but these employees let me down in many ways. I'd never leave a sentimental item in the possession of this business again. Lesson learned.
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