Client Review on Harbortouch
Feedback:
Not Recommended For Small Business Owners. Use CAUTION and carefully consider if you are a small business owner is this contract with this company worth the hassle? NO NO NO I speak from experience. They are not helpful when you have REAL issues. with your small business. My cousin (the owner) was diagnosed with Lupus Jan 2018, My uncle died recently and put our entire family in a bind. We have a family owned small business. We contacted Harbor Touch to start this contract BEFORE the tragedies in our family so we had NO IDEA what we were up against. So with these issues we realized we needed to change the ACH WITHDRAWAL FEE DUE DATE TO the 15th of the month instead of the Third Day Of The Month. With my Uncle's Funeral and My cousin we totally forgot to deposit the fees in the bank to cover Harbortouch. My aunt is disabled permanently she can barely walk contacted Harbortouch via phone Immediately after she took care of the past due bill to request ONLY A DUE DATE CHANGE OF OUR FEES. I heard the entire conversation via speaker phone. They would not help us at all. Rep seemed annoyed and had no empathy. She basically told my aunt a simple due date change is not possible. So If you want to pay additional FEES, Hidden Fees, Need to change your due date of your payment forget it. Harbortouch will NOT ASSIST YOU! You have been warned
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