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Last Updated April 1, 2025

Client Reviews on TrueCore Federal Credit Union
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- 3.6
12 Reviews
Feedback:
I am moving all my accounts and checking out of this bank.I wouldnt waste my time with them if your thinking about going there.They dont honor hacked or wrongful withdrawals,not very helpful,and the no fees checking isn't what its cracked up to be.As far as loans your credit score can be excellent at three sources but when you apply at true core they will lowball your credit score to charge you more interest.Ive given this place 30 years,and I'm done with them.Just an update,Park National saved me a lot of money taking on my accounts at True Core,I went from 4.675 interest to 3.175,on a credit score of 710,and my truck loan was just as comparable, Park National bank app is also superior,any card swipes immediately show and deduct from account.100 percent satisfaction by changing from True Core to Park
Feedback:
Have had no issues. would love an atm that you can deposit cash and checks in to avoid going inside once that happens they will get 5 stars
Feedback:
I Luv Tru Core they have gone the extra mile for me when I've needed their help.. The Staff I have dealt with has been so friendly and I wish I Had joined there sooner.. Thank you all for being so wonderful ...
Feedback:
I recently got an auto loan through TrueCore. With this being my first loan and not knowing many of the details that fall within it, the employees at Deo really took the time to walk me through the process, all of my options and recommended the best options for me. I could really tell that I was cared for and would recommend anyone to TrueCore who is in the market for a low rate loan! Looking forward to doing business with them for years to come!
Feedback:
Great bank!
Feedback:
Regardless of how long I been banking here I have always gotten better interest rate offers on loans from other banks. The Credit Union was willing to match other offers upon being informed another bank had offered a lower amount, but up front wanted to charge 1-2% more. This bank is only in Licking County, so if your out and get in a position where you need cash your going to have to pay ATM fees versus banking with a more widespread bank with more convenient Locations.
Feedback:
By switching my auto loan to TrueCore Federal, I am saving over $2,000. I don't know what I would do without TrueCore Federal.
Feedback:
I have been a member of TrueCore Credit Union since 1977, then it was called Fiberglas Credit Union.I have found all of the employee's to be knowledgeable and most of them very friendly. They try to help with any problem you may have and the same can be said, when you call them. I have never experienced the warmness of the Credit Union at any other financial institution I have used. This is a member owned institution and the members have the ability to vote for the representatives that control the ideals of a member run institution. Rules that save the membership from paying fees for everything that they use, is one of the best things they have done.
Feedback:
I love banking with Fiberglas Federall. Every time I am in there is different but enjoyable experience. Each and every employee takes time out of there day to ask me how I am doing or how my day is or if they can help me in any way possible. They really are a great community to be apart of. I highly recommend that anyone who has the opportunity to join Fiberglas Federal do so and soon. Thanks for all you do Fiberglas!
Feedback:
Closing out my accounts here. Customer Service is the worst, there was a problem with an account and there was never a communication between bank and customer to let them know a deposit was being returned. As a member for 15 years and I will be taking my business elsewhere. A curiosty call would have been nice.
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