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Last Updated April 1, 2025

Client Review on The Exchange Inc
Feedback:
Be ware, I had a very bad experience, here. Be sure to read the other negative reviews of this jeweler. . . . . . . . . . . . . . . . .. . . . .. . . . . . . . . . . . . . I sold the owner a high end antique gold necklace, he paid me 30% less then it was worth, but I didn't realized it. He made me think that he really cared, instead he gave me far lower then the value of the piece, even lower then it's melt down value. He sawed into it with a saw and ruined any of it's value . . . . . . I should have gone to some one else. . . . The next visit, the owner offered $800 for some gold, from an ill family member. The owner was almost was in tears as I left, I wanted to go check with another place. I am glad I didn't trust him. I went to Garfield Refining in Philly, near Adams and Route 1,, they offered me $1350 for the same exact gold. This was without any change in the gold market price. Needless to say, I am not returning to The Exchange again! - - - - - - - - - So, I shouldn't have, but I stopped back another time. Why did I even try? The women was extremely rude, loud, intimidating, grabbing my gold, before I could hand it to her and she was rough with everything. The owner was very ignorant as well, he was testing some genuine Tiffany pieces for me and put a large dab of test acid on each piece, destroying the finish, even when I asked him to be careful. He didn't listen to me. If that wasn't bad enough, another woman came into the shop and before he gave her a quote on what she was selling, he asked her where she got it, acted like he cared very deeply and when she said it was from her father, who she didn't like, he quoted her a very very low price. . . . . . The next day at home, I saw he had messed up my Tiffany pieces so bad, that I couldn't even stand to give them to anyone I knew. But, sold them to the next person who offered me something for them. My heart was broken. . . . . . . . Be warned!!
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