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Last Updated April 1, 2025

Client Reviews on The Bank of Marion
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- 4.2
17 Reviews
Feedback:
Would give this bank zero stars if able. Most ridiculous bank I have ever delt with!In the last 2 weeks, this bank has added someone else to our account and deposited their money to ours and didn't know until my husband told them, approved and posted a large purchase then credited the money back and then took it back out and tried to say the purchase happened a week later!
Feedback:
I have been a Bank of Marion customer for some time now, since my first job in 2005. Over the years they served me well, but lately the customer service has gone down hill. They don't keep their promises and what they say will happen doesn't happen. I have been finding this happening increasingly more often. Credit card payments not being applied when they are supposed to be and loan payments being applied incorrectly, even after calling them to set it up. This has caused problems with other bills, especially since they are closed on the weekend, and the money is held until it can be corrected on Monday. I'm thinking seriously of going back to old school paper checks and carrying my own cash.
Feedback:
Very helpful in a time of need.
Feedback:
Awesome staff!
Feedback:
If you're someone who still uses dial-up internet and a flip phone this bank is perfect for you. However, if you rely heavily on mobile banking that is precise and updates timely adequate manner then I would suggest going somewhere else. Seems as though the software for their mobile app was written and programmed by fourth grader from 2002.
Feedback:
Not For On Line Users - Bank of Marion has great customer service with lots of helpful people - however, if you are accustom to doing your banking online, or on your phone look elsewhere - they have these functions, but very limited - and forget it if you need (password????) help over the weekend
Feedback:
I would highly recommend The Bank of Marion they are truly a great bank with amazing service for their clients.
Feedback:
The staff and people that work at The Bank of Marion are very friendly. They make sure that the service they provide is friendly. I highly recommend The Bank of Marion.
Feedback:
When you interact with the staff at The Bank of Marion you feel like you are interacting with family. I highly recommend the staff and services they provide at The Bank of Marion.
Feedback:
When I go to The Bank of Marion I feel like I am walking into an establishment that is like family to me. I highly recommend The Bank of Marion.
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