The Toronto-Dominion Bank
Client Review on The Toronto-Dominion Bank
Feedback:
Came in today around 3:30 to open an account. Huge bank with a lot of employees sitting around talking amongst themselves. No one greeted us. None of the people noticed us because they were chatting amongst themselves. After a few minutes a lady walked by and told us to have a seat in a waiting area. We shouldn’t have waited. There were no other customers. Finally another woman decided to get up to help us. We opened a simple checking account which took way too long. The employee didn’t know all the details of the account. She said we had to deposit 100 dollars where our advertisement said we didn’t. She said we had to have 2,500 dollars in the first month or there would be a 25 dollar fee. The advertisement said we had 90 days to have totaling deposits of 2,500 dollars. Ugh. I wanted to set up online banking in her presence to make sure it worked. I have done this with other banks I have or have had accounts with. Actually the other banks ask me if I can set it up while there. For some reason TD Bank didn’t care. Anyway I sat in TD Bank Cherry Hill and tried to get it to work but their system kept saying I had an invalid phone number. I checked the number and everything was correct. After 10 minutes the online banking still didn’t work. Now I’m home and it still isn’t working. “America’s most convenient bank” ??? Horrible first impression. Going to close the account tomorrow.
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