State Bank of New Prague
Client Review on State Bank of New Prague
Feedback:
Ignore that complainer at the bottom.I've never had a single problem with our check deposits, with transactions (debit or otherwise), and I have NEVER been put on an automated message.The people at this bank, while they may seem "cool", are simply acting professional. They want nothing more than to get done what you want done. Do they ask your life story? No. Thankfully. Unlike most banks where you have to make meaningless small talk with the clerk you usually go to in order to get things done properly, the difference with NPSB is that they ARE professional. Get your doc's brought in, do things properly, and things are done in a prompt fashion. If you insist upon causing problems for them, then you might have to wait. Probably a day. Oh my.As for their online banking, it is utterly amazing. We banked at another local New Prague bank (Heartland Credit Union) and left there because of the fact that transactions wouldn't go through until 3 days after they were made.I just recently made a car payment. Tonight actually. I went to the website, filled out my info, hit the "pay now" button. Immediately (and i'm talking like, 5 seconds after I hit that button) I opened a new tab, logged into my NPSB account, and it was ALREADY ACCOUNTED FOR!!! This is, by the way, after their open business hours.I have absolutely nothing bad to say about NPSB. If you want a bank that is professional and efficient, this is the bank for you. If you insist on causing them problems or difficulties over a simple matter, then you might as well look elsewhere, and for quite a while, because no bank enjoys YOU making THEIR life complicated because you can't get with the times.8/5 for New Prague State Bank.
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