Sikorsky Financial Credit Union - Seymour
Client Reviews on Sikorsky Financial Credit Union - Seymour
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Suuuuuper slow, I wouldn’t be surprised if everyone who works here is about to retire because they move like sloths. Never coming here again, gave them 2 chances and the drive thru is always a 10 minute thing. Go to the Shelton one.
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With just $5 you can open a savings and checking account. On the downside... Three stars for the worlds slowest ATMs. I am also tired of answering I want my screens in English not another language thank you.
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Used Peoples bank to do a bill pay for my sikorsky credit card. I paid by bill pay on Friday 8/3/18 for the entire balance of almost $3000 which was due on 8/10/18. A check was processed by Peoples United Bank on 8/5/18. Sikorsky did not post to my account until Monday 8/13/18. Obviously the envelope was postmarked well before the due date of 8/10/18. Sikorsky not only charged a late fee of $25 but also interest of $35. With a 3 way conversation between me, Peoples Bank and Sikorsky, as a one time courteously they did FINALLY reverse the $25 after a long complaint but i got stuck for the $35 finance fee. The customer service rep insisted Sikorsky does not reverse finance fees.The person on the phone was rude and could care less about helping me. There were problems with mail delivery because of wildfires in California I dont know if that is what caused the delay but Sikorsky could care less.
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if you need an auto loan go through Audra W. She is quick, friendly and very knowledgeable!
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The Main Street Stratford branch is excellent. The staff is always very friendly and helpful. 👍👍👍
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I have been banking with this credit union for a long time now. It seem like for the past few years now there "customer interactions" has not been too friendly. I am a very outgoing and nice polite person and some tellers look so unhappy to be there and sometimes even rude. Some tellers don't even smile at you. It's so bad that I get better respect and service from the ATM at the branch.
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