Client Reviews on Shell FCU
Feedback:
Don't ever get a car from here they will put you through a rough time they give me hard time about the invoice for my car to get fixed then they Eric at this location wants to question me about there is not a lot of activity in my account I do not use my account to hold my money I use it so I can get my money and take it out to put into my safe at another location I do not trust them
Feedback:
Everyones so nice here and super fast
Feedback:
I've been banking with Shell FCU for years. I switched after being so tired of Wells Fargo's fines, penalties, restrictions, and overall terrible customer service. I haven't had a single problem at Shell FCU since I became a member. Their app is awesome, the employees are all incredibly nice, and I haven't had any kind of fee since. I don't think I'll ever leave Shell!
Feedback:
Went in for a personal loan to update our AC unit in our home that went out and from beginning to end Shell Federal Credit Union was amazing. Kim and Johanna were very helpful and professional in helping my wife and I in getting our loan. Ricky the manager also came by and greeted us and cheked if everything was ok. My wife and I had a GREAT experience here at SFCU, we will defiently be doing more business with SFCU in the future.
Feedback:
Nice ppl work in there ,great service i got approved in 30 min im very happy ...thank you shell federal credit union :D
Feedback:
Extremely poor service by phone. On hold way too long and few answers from tellers.
Feedback:
Melissa Hernandez is a good person she helps you a lot☺️
Feedback:
Sick and Tired of this place. I've been a member here since 1998, I have 700+ credit score, all my bills/credit cards get paid in full early every month, paid our house off in 5yrs and I just got turned down again for an auto loan. Evrything I have financed has had to be through another bank. There has been ZERO benefits for me having an account here. If I didn't have a job and didn't pay my bills I would probably get better service here. I'm changing banks!
Feedback:
Over two years without a single hiccup. Great people and great service.
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