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Last Updated April 1, 2025

Client Reviews on Service First Federal Credit Union
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- 3.2
13 Reviews
Feedback:
Never have a problem with them. Always a great experience to work with them. Best FCU I've been here in Sioux Falls!
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I have been a member of this credit union for over 40 years now. It is an excellent financial institution!
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Ive been banking with service first for years now. I canot say that i have ever had a bad moment with them. They have helped me through hard times.and turned them into good times. Everyone ive met that works there over the years have been upbeat and courteous. Kudos to you all.
Feedback:
Just started banking there 3 months ago. My credit was terrible helped me fix that. I needed a new car helped me get that. I needed a bank accout (because everyone says everyone neededs a bank account (common myth)) and they got me set up with one. Overall I got all the services I needed with a great amount of help and information
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This was gud bank
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Right off the bat, they tried to charge me $6,000.00 for a refinance....I went to another company after not feeling good about it and got $2,500.00. Not cool service First!
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Been a member for 20+ years and the crew has always had my back with any issues that came to light, which was once!
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Absolutely terrible customer service. Beyond disappointed.
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Told me I was approved for loan and that all I needed to do was find a car. Found a car, then they told me they had to redo my loan application because I had moved. Told me I needed a copy of my lease agreement, my last two pay stubs, and a few other documents that would take me weeks to get. I have banked with them for years, have a credit score of over 800 but apparently I was a risk for not making a $175/month car payment. Went to Sioux Falls Federal and they were able to help me out right away!! Long story short I’m switching to Sioux Falls Federal Credit Union for all my banking needs now.
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