River Works Credit Union
Client Reviews on River Works Credit Union
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Worst customer service ever!!!..Rude employees.. Stay away from this credit union.
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Customer service is very poor being an African American when ever I enter the bank there would be 2-3 Caucasian clerks available but would make me wait for one of the Latino clerks to get any service there’s just many online options for banking nowadays one does not have to accept mediocre service.
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What a wonderful group of people who make Riverworks Credit Union the only place you need to shop for a loan. Far beyond fair, always helpful and simply a pleasure to deal with. It’s like stepping back 30 years in time when service was a priority and pride mattered. It all started with my loan officer Elliott, he found the product that worked best for me. Joellen coached me through the process. Tina and Peter made sure that my loan was processed timely and even locked me into a great rate. If I could give six stars I would... they are that good!!!!
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They renovated this site and now everyone sits at a desk, problem with that is, when you walk in, none of the reps will have a customer there with them and will all pretend to be so busy on the computer that no one will look away/up from the computer and say "Can I help you?" That is very poor customer service. Management please take note of this........
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Horrible customer service, nobody ever answers the phone over there!!!
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These people are great and their service is top notch. I love working wit them
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Great bank. The tellers are very kind and willing to explain what may confuse you. Glad to have riverworks as my Credit Union. The place got remodeled last year and it looks great now. I hadn't seen it prior, just opened an account during the construction but the final result is gorgeous.
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Great bank I love the service
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I have nothing but horrible service with them
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