Client Review on Reeds Jenss
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I want to start this five star rating off by saying that the service offered by Reed’s in Orchard Park has a exceeded any and all of my expectations! Their customer service (Gina) is the most tentive and passionate I’ve seen in a long time! (let’s make this clear I’ve shopped at Andrews, Kays, Jared’s.. there’s a list and they don’t come close to Reed’s) Gina went out of her way to find me the exact diamond cut/ shape, color, quality, clarity, kart and price that I wanted. She actually found me a bigger clearer diamond than I didnt even think I could afford but BOOM she did it! She took her time with me. I didn’t feel rushed at all. Even when I wasn’t at the store she’d call to let me know a new batch of awesome diamonds just came in and to check them out if I had time. (Who does that?!) the most important purchase of my entire life and I had a diamond expert!!!!! The Owner of Reeds also would stop me in the store to talk about what I was looking for and told me that I was in great hands! (The owner, Jeff Zimmer, actually was there! What an amazing down to earth guy! You have this built up expectations of people who own such extravagant thing ie: a diamond store lol but he’s a blast to converse with! The knowledge this guy has!!!!! I can’t say enough good things) The over all service and price was in bearable. Buying the band for my (now) fiancé was soooooooo easy. Gina let her try on as many bands as she liked and pointed her into a directed to a ring she exclaimed she had to have. All I can say is thank you REEDS for hiring such an amazing employee who cares and has so much passion for what she does!! She was the first person I had to tell after“SHE SAID YES!”Thank you again!!#MRStoMRS we get married in 19 days, thanks Gina!
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