Red River Federal Credit Union
Client Review on Red River Federal Credit Union
Feedback:
We had one loan for almost 3 years, and one loan for a year and a half. Never a late payment on the 3 year, and paid 12 months in advance on the year and a half. RRFCU is so incompetent that you can't make a year of payments at one time. If you pay (and have them stamp each month's ticket, so there is no way there should have been any confusion) 13 months worth of payments, they will send you letters saying to make a payment to "avoid additional interest" and act like you're stupid when you call and complain about their mess up. Then they will hit you with enough interest that you'll pay 4 payments that $0 goes towards the principal. Do yourself a favor and go to a mob boss for a loan before you consider dealing with these clowns.EDIT: The situation has already been resolved. We dropped you like a bad habit. RRFCU is the WORST bank I have ever had a loan with. It's not that complicated to calculate the interest the same as if we'd made 13 payments in 13 months. That's why we now have GM Financial at 0% interest on a newer better car, and another bank with a lower interest rate on the other vehicle. We're probably going to find somewhere to move our savings account that will actually send us statements, and let us know what kind of interest rate we actually have.
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