Client Reviews on bemycu.org
Feedback:
Love this bank. The employees are wonderful. I wish they stayed open a bit later during the week and on Saturdays though. The building is beautiful. The tellers are polite and efficient. Opening accounts for my kids here was quick & easy, and the new accounts clerks are very helpful.
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Friendly staff, clean interior. Highly recommended for your banking needs
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There online banking system does not have a case-sensitive user name which is a security risk. If you make a typo while typing in your username or password it forces you to answer security questions, and then change your password. By far the worst online banking I have ever experienced. I no longer bank here as there are better benefits and much better online banking at some of the other banks.
Feedback:
Great staff and great service! I recently had an issue where a scammer gained access to my account and made several unauthorized charges in another state. Regina helped me with this and the issue was resolved speedily. She also took time to explain what had happened and gave me good information to further protect my account. These are home town folks who care about their members!
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Friendly and efficient! Wonderful people! In and out fast
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I love this bank. The employees are always so helpful and friendly. I love the fraud department that goes the extra mile to keep my accounts safe! Highly recommend them!!
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I bank here, and everyone is very friendly and good at helping people. I would highly recommend this bank to anyone
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I like that u offer no charge checking
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Everyone at all the locations in the Tri-Cities are friendly and helpful.
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Love this credit union they are always nice and willing to work with you. Velda has been very helpful. -Jodee Berry
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