Nevada State Bank | Sunset Branch
Client Reviews on Nevada State Bank | Sunset Branch
Feedback:
A few days ago, I went to Nevada State Bank because an account of mine had matured. Three different ladies but none of them were able to correctly ascertain what type of account I had and had difficulty processing my rollover. Feeling somewhat uncomfortable, I decided to go to another branch that was closer to my home. Fortunately, at the branch on Sunset, I found Sunshine Vale Cruz. She was absolutely wonderful. She identified the type of account I had processed my transaction in just a few minutes! Sunshine was charming, professional, knowledgeable, and efficient! She is certainly a huge asset to Nevada State Bank and should be in charge of training other bank personnel.
Feedback:
Thought I would give a local bank a try, but they treat you like a criminal and nickel and dime you.UPDATE: I contacted the Client Relations Dept per the response from the owner, but all I received was pro forma response with no meaningful interaction.
Feedback:
The tellers are nice enough, but I needed them to print out my last 2 bank statements & they charge you $5 each! She waived one of the charges, but it's so ridiculous that they charge you at all! I think it's time to switch to my company credit union. This bank has never done anything for me, but hold my $$$.
Feedback:
Rude, impatient phone operators. I barely said half a sentence and was cut off and told I have to come into the bank. I was reporting fraud. I said I had a broken foot and they cut me off and said you must come into the bank.
Feedback:
I felt very welcome. The women are all very kind however I had a payment mistake on my account and I deposited the money to cover it within the day.. Typically Nevada State Bank has always been willing to waive a NSF fee or assist in a payment reversal- because I cover the payments within the day...... However this is my first visit to This branch and the teller was very distant, and didnt have a bother with actually assisting me with my issue... She told me they couldnt put a request/review on the account because I didnt cover the funds by 9 AM ... I have never gotten this explanation before- and she didnt offer any other form of assistance.... I was able to speak with customer service and resolve the issue.. Thank you for being so friendlyHappy Holidays!!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
