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Last Updated April 1, 2025

Client Reviews on Mortgage Services Associates
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- 4.9
14 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on Mortgage Services Associates
Feedback:
Rick and his team were very thorough, guiding us through all of the steps in the mortgage process as first-time homebuyers. His team was very responsive with the dozens of questions we had, giving us confidence about our loan. He even helped give us some advice on how we could slightly improve our credit scores to secure a better loan. Highly recommended!
Feedback:
Great experience working with Rick and his team. Referred to Rick and MSA Mortgage by our realtor Linda who has had years of positive experiences. They did not disappoint. We purchased new condo, prior to the sale of our home of 29 years, so we needed some additional support to cost effectively manage these time sensitive transactions. Rick, Pam and the team were on top of the entire process, and helped us manage a very detailed (lots of documents) process.Highly recommend MSA..
Feedback:
I would highly recommend MSA to anyone. What. A. Breeze. Every step of buying a house is incredibly stressful but they do a great job of mitigating some of that stress by being true partners with you. They have your best interest in mind and help overcome any hurdles that may come your way. My husband used them 6 years ago when he bought our first house and we used them again when we recently purchased our new house! You really can't go wrong. They are the best.
Feedback:
Rick was very helpful in our first home buying experience. He was available at all times for our many questions and clarifications. Our stress levels were very low in a time that can be quite overwhelming. Thanks Rick!
Feedback:
Rick was very instrumental in assisting me with the purchase of a new home a few years ago. A few months ago I used his expertise to refinance the same home. I would highly recommend his team's services. thanks Rick for the great customer experience.
Feedback:
Rick and Team Scherer have been outstanding in every which way over the last few years with both my purchase and refinance. Their service is simply exceptional. As importantly, it is a huge relief to work with folks who are unimpeachably trustworthy, and Rick's team is exactly that. I recommend Team Scherer wholeheartedly and without reservation!!!
Feedback:
My wife and I had a very positive experience with Rick and his team, especially Erin and Pamela. Everyone was super knowledgeable, responsive (even late at night when we ran into issues with the seller's attorney!) and were always helpful and patient. We worked with them to purchase our first home, so we needed a lot of education. I would recommend these guys to anyone!
Feedback:
Rick, Pam, and the whole team did an amazing job supporting us while purchasing our first home. Every step was explained and we are so grateful for all of their expertise and help throughout this process.
Feedback:
Rick and the Scherer Team at MSA do a phenomenal job of supporting the agent who work with them and making sure that each borrower has an A+ experience. I've worked with Rick and his team on dozens of transactions and they always get the job done, track important dates, communicate effectively, and keep everyone on the same page throughout the transaction. Further, Rick invests in each agent to help them maximize their business and connect with their clients. I cannot say enough positive things about their commitment to doing the best they can all the time and they just don't make any excuses! Thank you Scherer Team!
Feedback:
Rick Scherer and his team were great. Very knowledgeable, helpful, and efficient. Made the process quick and easy, and we were able to close on time without any issues.
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