Merck Sharp & Dohme Federal Credit Union
Client Reviews on Merck Sharp & Dohme Federal Credit Union
Feedback:
I went in today (8/28/2019) to cash my coins (great service to provide). I usually have my kids with me and they ask for lollipops, with a "may I please" and "thank you" (another great service to provide ), but school has started so they weren't there. Which was a good thing, because a "more mature" lady came in and to say the least was very rude. Jen her teller was not just professional but extremely polite and had a smile and said thank you to the mature lady. We were both leaving and I got the door for her and as she walked by she said "I'm really starting to lose interest in this bank". I told her "well the way you treated them wasn't all that kind, and I'm sure if you need to take you business elsewhere they'll understand. That's the great part about living in a capitalist country." No words back from her.I really like this branch and the people that work for it. They make it feel like the small town bank that it is. Jen, Cydni, Charmaine, Nancy, and Glenn all make the branch manager (Stacy) look great. You guys keep up the professionalism but also the kindness.
Feedback:
I've been member at MSDFCU for 30 years and I've always had great experiences with them. Yesterday, i needed an auto loan so I called in and spoke with Lynn R. who walked me through the loan app and submission process. it took only minutes and the approval came back within an hour. This was perfectly executed and I'm extremely happy. I'll never go anywhere else for my auto loans. Thanks, Lynn.
Feedback:
spoke to Emma! Need to cash a check from a client. I don't have an account and she said yes! i'm okay with the fee. thank you for being helpful
Feedback:
Friendly employees
Feedback:
Customer service is usually pretty good but today November 17th 2016 I had went into Merck sharp & dohme to deposit a check into my checking account and I do not know what bug crawled up a teller by the name of Brianna's ass but she was very rude and most tellers are nicer and she was very rude and snobby
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