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Last Updated April 1, 2025

Client Review on Merchant Advance Express
Feedback:
This is the first time that I have been upset enough to write a review. I have small business that is growing faster than I can keep up with so I've had these advances from other companies in the past but I've never been talked to this way before. I'm sure John is a great guy out of the office, but he comes off as arrogant and makes it very clear that he doesn't want me wasting his time. I could hear his eyes hitting the back of his head when I told him that 36% payback was way too high compared to the 20% I got from On Deck - direct lender. Something that he said was impossible and would not have bothered messing with me if they would have known my expectations were "so high." He continued to push the loan and explain to me that this was the only move that made sense. Keep in mind that I did not need the loan but they called me and emailed me constantly for a month promising to offer something much better than on deck. I read some reviews that state the same thing. They constantly harass and then when you think, "man these guys must have a good deal for me," you fall into pool of leeches that don't give up. After this experience I hope I can talk a few out of making the same mistake. Go with On Deck if possible or Quick Bridge for more feasible rates and better customer service.
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