Mercedes-Benz Financial Services USA, LLC
Client Review on Mercedes-Benz Financial Services USA, LLC
Feedback:
I’ve transferred into and out of a Mercedes lease and have had more interactions with MBFS than I care to in this lifetime.While everyone is cordial, something is going on behind the scene that has on both occasions (the transfer into lease and transfer out of lease) resulted in dropped balls on promised deadlines, MBFS completely forgetting to finish my lease transfer, daily calls on my end to babysit and make sure the process was complete. Both times, equally painful despite my desire to give them the benefit of the doubt.Again employees handled themselves very well but something is very unorganized behind the scenes. This company should not be loosing payments, sending transfer papers to the wrong account holder, dropping the ball on deadlines, and needing daily calls in to get the job done.Mercedes, get your act together.
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