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Last Updated April 1, 2025

Client Reviews on Leyden Credit Union
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- 3.4
13 Reviews
Feedback:
Dont waste your time here. Sent out a coupon to open a credit card along with a savings and offered 4.99% interest rate for 24 months, no balance transfer fee. Offer good till August 31. Thats a lie. I went in on 30th and another woman came in for same deal. We were told it was too late, you had to come in earlier and everything had to be transfered by the 31st. Then why doesnt it say that, or maybe put an earlier date on it for people who maybe dont see it until close to the date, when they think it is still avaliable.Now it confirms why I've stayed away from this place. Stay with other banks in the area that dont lie to get customers in.
Feedback:
When I first signed up with Natasha she told me I could use any credit union to deposit and withdraw money. No you can't do that I had to go there to deposit money and I live a good 45mins to an hour away! And they kept asking me why it would take that long to drive their and when they finally beileve me about my drive that's when they decided to corporate with me and send me papers via email!! I shouldn't have gone threw these rediculious accusations and hoops just to get my money!! Not just that u need to make sure that the accounts put in ur requests correctly because Maria clearly doesn't know how to enter information correctly! I'm so fed up with this bank. I hate it and I'm stuck with them for 3 more years because I have a loan threw them. NEVER AGAIN! They don't care about u all they care about is getting paid!
Feedback:
I went to Leyden Credit Union and visited a representative named Natasha Elery. I want to say that this place is a huge waste of time. I am very disappointed with the delays. Getting in touch regarding results is a big hassle. They wasted the time of my accountant and I looking for different information. After going back and forth, they finally received the information. I had to wait for the results. It was an inconvenience as we are waiting the results and I needed to reach out to Natasha to get confirmations. She asked for random information and reasons and questions, and then delayed getting back to me. Do not go there , do not waste your time.
Feedback:
My car !!! Long time member of LCU and happy but never more happier when it was time to purchase a new car , Liz Ortiz Financial service rep.@LCU walked us thru the financial process made everything so smooth within hours we were at enterprise dealer and driving our new car .Thanks LCU,Thanks Liz
Feedback:
You are like family here! They look out for YOUR best interest. One day I tried to get a car and the car dealer wanted to charge a lot of interest. I told this to LEYDEN and they (based on my credit) charged me much less!! They CARE about your financial well-being. They have many benefits. The employees are not robots they are real people who really care about each and everyone of their customers. I have been here for a very long time and have witnessed their professional and caring demeanor. This starts with LEADERSHIP! The LEADERS are AWESOME and they CARE JUST AS HARD! I absolutely LOVE THIS BANK...and YOU WILL TOO!
Feedback:
best banking i have ever had. done or been lucky enough to be part of !!!! i have been banking in chicago area for 46 years !!
Feedback:
Always a great experience at Leyden Credit Union!
Feedback:
Staff is very friendly and knowledgeable, if they are not sure they will call someone who knows the answer.
Feedback:
Great service!
Feedback:
Not sure why everybody is being a huge hater on this company.
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