Client Review on theispc.com
Feedback:
This company has HORRIBLE business practices. I bought a water softener for $2000.00, have made my payments on time, so I have had no issues with payment history. THEY PUT A LIEN AGAINST MY PROPERTY for a $2000.00 water softener! The customer service rep I talked to, called it a "Financial Statement". So they put a lien against my TITLE so it will not show up on a online search as a lien, tricky, sketchy, desperate? So now it has held up my closing for my refinance. The customer service rep I talked to gave me an analogy. "Say you buy a car, the loan company puts a lien against your car for the loan.until it is paid" My response, "I understand that if you loaned me money for my entire house, but it would be like a mechanic putting a lien against your car for a replaced Alternator until you payed for it." Sounds ridiculous? Yes it does. I would completely understand if I didn't pay on time or went into collections but they didn't trust me from the very beginning of my loan. Another thing that is completely unacceptable, I was wandering why my pay off balance was almost 100.00 more them my balance, come to find out that the UCC LEIN on my property, it cost 95.00 for them to remove it, AND THEY CHARGE YOU FOR IT ON PAY OFF!!!!!!!!!!!!!!!!!!!!!!!! I am so over this company I WILL NEVER USE THEM AGAIN. That is fine, I see i am not the only person that has had this problem, my suggestion would be, DO NOT USE THIS COMPANY!! Use one that will trust you from the beginning, because most dishonest companies will project their issues onto their clients and not trust them as well.FIFTEEN MINUTES AFTER MY REVIEW:I got a response from ISPC, O, Lookie there, it's the same cut and paste response that all the other 20 people got for the same problem.. The "Finacual Statement" is a UCC Lien!!!! As per ISPC response they assured me it's not a lien. Maybe they need to do some research on UCC Liens against a property. Basically it would be like a credit card company stating "We don't charge you interest, It's a finance charge." Maybe ISPC should take a look at how they do business instead of taking the time for a GENERIC response!!!!! WAKE UP ISPC!!
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