Client Review on theispc.com
Feedback:
When you look at the reviews for ISPC it can really paint a horrible picture in your head and make you think these must be the worst people in the world. I can assure you they are not and they are actually friendly and helpful. I am moving to a new home and found out about the UCC-1 that was on my house so i called in to see what i needed to do about this that way i could sell my previous home. when i called i did have to leave a message which did scare me but i got a return call very quickly. i explained the situation to the lady and she said i would need to speak to Kim about this and she transferred me over and she told me she was on the phone so i would need to leave a VM. So i did and again Kim reached back to me very quickly and explained what i would have to do and emailed a form to me. once I got the form i had some questions and i emailed her back and she replied very quickly and helped me out a lot. I cant stress how stressed out i was because of this especially reading all the comments but Kim got back to me again said she spoke with my title company and everything would be fine and the UCC would be removed and applied to the new home. I had no issues and yes it does suck to pay a monthly bill but that is what i signed up for so i know it has to be done. If i could request one thing though is that ISPC talk to their vendors to give this info more up front because if i hadn't called this could have been a different situation. The sales guy at guardian did not relay any of this info to me and my wife which i can see how people can feel betrayed when they find out. All i can tell people is call them and talk to them and they are not as bad as some people have said on here, and again THANK YOU KIM!!!!!!!!!!!!
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