The Golden FS Family
Client Review on The Golden FS Family
Feedback:
I'm going to start this by saying - the company itself I'm sure is wonderful. BUT. I gave them personal information with NO follow up given to me. So now I'm worried and constantly checking my credit reports to make sure nothing is open under my name that I didn't do. I was working with someone and was really uncertain at first about moving forward. After a few conversations with my rep and with my boyfriend, I decided to move forward. There were quite a few times I was told "I will reach out to you on this day around this time" with ZERO calls that day and time. Then a few days later I would finally hear back. There were a few times I was to reach out so I would. I spoke with my rep on a Saturday and he took preliminary information from me. He claimed to be at his home office and since my case needed an exception from underwriting, he would have to call me back that following Monday to finalize everything when he was in the office. Monday came. No call. Finally a few days later I get a call and he basically insinuates that I failed to call him. Then we speak and I get "I will call you tomorrow around this time" yet again. And that was the LAST time I heard from this guy. Now a random company has my personal information that claims to be Golden Financial but I do not trust them. I will never ever use them for anything. Not after all those red flags and a man that cannot follow up on anything he says he is going to do. Way too sketchy for me.EDIT: The company has now been reaching out after I posted these reviews. While I feel like I have every right to be upset considering, I am now receiving rude emails from Rick in regards to the situation. I have attached a screenshot for people to see as well. While there may be a lot of good reviews, some of us are entitled to bad ones when a bad experience happens.My image mysteriously was deleted. So I reuploaded. And I will continue to upload it as people deserve to see how horribly I was treated.
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