Frontier Community Credit Union
Client Reviews on Frontier Community Credit Union
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Kevin Joyce did an excellent job in helping me get my home loan! As far as home purchasing goes they helped make the process as stress free as possible.
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Lori Norwood was wonderful at getting my truck loan approved, very friendly and got my payment exactly where I wanted it to be. I recommend FCCU to everyone I know
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Worst bank I’ve ever dealt with. Finally closing my account after dealing with 10+ years of terrible service. When asked why I was transferring all funds I gave the following reasons..1. ATM fees. Charles Schwab refunds all charges from an ATM. Frontier told me I could go to any (2) of their locations for same benefit.2. Call in service/website/mobile app all terrible. When calling local branch you have to listen to five minutes of automated recordings before reaching someone. Mobile app is worthless.3. Operating hours.. what bank in 2018 is still closed on BOTH Saturday and Sunday?!4. Delayed payments.. have had multiple instances where I’ve received late payments because Frontier has not released funds.5. Poor customer service.Go anywhere else but Frontier.
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You folks have always given me outstanding service!
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We have been customers for more than 20 years. This credit union has always been friendly with great service. From the tellers to the loan officers we have never had an issue. Good people, good service.
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I have been with the credit union for many years and my experience been great. Frontier Credit Union did a great job in serving my wife and I. Good deal. We like to thank you.
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THIS IS BY FAR THE BEST CREDIT UNION IN ALL OF KANSAS!!!! I would not bank anywhere else! Lori Norwood is absolutely amazing and gave me a chance / helped me get my new car. They treat you as a person not a number on a website. I greatly appreciate everything she/they have done for me!!!!!! You guys have earned a 10 out of 5 star review!!!!!
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The front desk girl was so friendly and kind. My husband and i were told by her that even if My score wasn't exactly where it needed to be they would still work with me, well she was wrong. We were also told they're more relaxed than a bank and if they can't loan the requested amount they would counter offer us a lower amount. We said good because the bank just was flat out no. Well that wasn't true either and no one bothered to even call me back so after my third call they said no it wasn't approved your score isn't high enough, NO counter offer, nothing. So first experience with a credit union and it wasn't good. I'm so glad we didn't change our direct deposits to them. They appear very unprofessional.
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Had a very good experience working with the bank employees. From the moment I walked in there was someone at the door to help me. Even their website was very easy to use. I use it for all my banking needs from checking my account, money transfers, and bill payments. i have been a customer for a very long time and will continue to do my business there.
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Fast and curtious drive thru and inside banking
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