Client Review on First Data

Feedback:

DO NOT USE this company to Process your credit card transactions. When my contract was up for renewal, I cancelled them and went to a new company, they continued to charge my account each month for over a year, they promised refunds and will not follow thru. I have wasted so many hours of my life dealing with them, I only want a refund for monthly charges that I should not have been charged for. They have approved it for refund in the Finance Dept and then cancel the request without explanation or follow up. I am so upset I am at the point where it is no longer an issue of just a refund, I am escalating (their terminology) it to the CEO. I was already informed he would not be able to fix my issue. I am contacting an Attorney now. I have a small Photography business, the only reason this went on for so long was i was dealing with my husband in his fight with Cancer. I am praying they will just give me my refund.

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