First Citizens' Federal Credit Union Administrative Offices and Contact Center
Client Review on First Citizens' Federal Credit Union Administrative Offices and Contact Center
Feedback:
I am a 68-year-old Vietnam Era Veteran. This credit union heavily advertises their "Hero" accounts for veterans. The benefits are extraordinary. Unfortunately, they seem intent upon making sure that no veterans can sign up for them. I applied a week ago for a checking and savings account and neither have been processed. Not only that, but they say it is "my fault" as the physical address which they requested is "not recognized" by their computer system and my P.O. Box address, which the IRS, Social Security, the U.S. Copyright Office, three credit bureaus, and the Department of Revenue of the Commonwealth of Massachusetts recognize as my "legal" address, is unacceptable to them. I've got $10,000 sitting in my checking account not earning interest because of their administrative ineptness. And my Social Security checks, which I was going to have directly deposited and earn 1.35% to be deposited in my savings account, are not earning me any money!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
