Client Review on Stax Payments
Feedback:
AVOID THIS COMPANY, They pay the BBB and Google to hide bad reviews...of which are most likely the most honest...An honest review...It all starts with the leadership (lack of) then management, Suneera (CEO, needs to step down) and her clueless management are the big issue here. It's not the product, credit/ debit processing is the same in the sense of service, its just pricing structure that is different...they claim no fees or markups but their subscription is the MARKUP, their company is far from transparent and even further away from fair practices, all FATTMERCHANT does is pass you to their processor NPC which is Vantiv, which was acquired by WorldPay, they are just skimming the profit off of you...just go directly with a bigger company like NPC or even better VANTIV or FirstData, they have more wiggle room with pricing and you won't have to deal with clueless consultants or immature personalities, they really know nothing about business let alone yours...don't let them ruin your day-to-day operations...they simply do not have the funds or the experience to write agreements and your funds will be held up at the bank for weeks or worst months....They were just involved in a bankruptcy case, if you are currently processing with them, find a more reputable company out there!
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