EliotManagementGroup
Client Review on EliotManagementGroup
Feedback:
I have only been working with Eliot Management Group for a little over two months, but so far their service has been awesome. They have gone above and beyond to make me happy. They even lowered the rates I would be charged after the first month without me even asking. One of the things that really sold me on them was when they said that if I had a problem and called, I would not get a recording. They have a 24/7 support service and that a LIVE person would always be available. I hate talking to a machine. Eliot Management Group also seems to keep an eye out for anything that may be helpful in making my job easier and I really appreciate that. Thank you Noreen and Ginny. Recently they suggested a new website called PayTrace to do my credit card payment processing through. I tried it and I love it. I am now able fix my receipts to customers the way I want and the settlement report that is emailed to me each day has more details and still stays on one page. (My previous processing company sent a report, but it only had the total and I had to figure out if anything was missing or didn't process.) It is very user-friendly. The funds are in my bank account within two days as promised, sometimes one day. The only problem I have with PayTrace is that once it is set up, the username cannot be changed and since they used my email as my username, if I change emails, it could be confusing down the road. It is not a deal breaker, just a mention for anyone who is interested in checking PayTrace out (have the person setting it up ask you what username you want). Check out Eliot Management Group and you will not be disappointed.
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