Electronic Payment Advisory Group
Client Review on Electronic Payment Advisory Group
Feedback:
DO NOT DO BUSINESS WITH THIS COMPANY!!!These clowns provided credit card processing for me for the pat 5 years. In that time span, I have had two accounts with them for about 2 years, then one for the other three years. When I closed my first business, I called and canceled the service for that account. Little did I know that they continued to draft my bank account for that CLOSED account ever since. If that weren't enough, they have been billing me for a third mystery account the entire time as well. I have made at least half a dozen inquiries about my account over the past several months about my account, only to never receive a return phone call or email. The only time I ever heard from them is when they wanted to upgrade my system. When I finally was able to speak with them (b/c they were 'upgrading' my system), they promised to get back with me about my questions regarding some unexplained billing...they never did.Ultimately, I canceled their service altogether. I was told that I would need to fill out a cancelation questionnaire, which I did. I returned it to Justin Green, and he said he would take care of the cancelation for me. (He did this via email, so I have proof)I was billed again this month for not one, not two, but ALL THREE accounts. I had no idea I was paying for three accounts until I researched and learned that they don't even do the processing...they are simply a broker. I finally contacted the company they broker for, and found out I had been getting ripped off for years. I called their office and asked to speak with Jefferson or Justin last week. I never heard back from either one of them.
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