eCO Credit Union
eCO Credit Union Reviews
Jasmine Densmore
1 contributions
0 helpful votes
Overall Feedback:
I am a small business owner and an educator in Birmingham, AL. I recently visited the Alabaster, AL branch of eCO credit union to cash a check written to me by a friend of mine for shirts that I printed for her. I do not have an account with eCO but I was thinking of opening one. Now I most certainly will not be opening one with this company and I will inform all of my educator friends of my experience. Nicole was the teller at this branch and after I presented her with the check she picked up the phone and called my friend Amber to make sure she had written the check to me before she would cashed it. I completely understand scanning my license but I was COMPLETELY offended by her doing this in my presence. She advised Amber that this was a new policy for non-members trying to cash a check. I could tell by Nicole's response that Amber was dumbfounded just as I was because Nicole continued to insist that this is a new policy. I am an African American female about 110 pounds and I am often mistaken for a person in their early 20s but I am 35 years old and I feel that if this is a policy it is absolutely atrocious. To stand in someone's face to verify that they're not fraudulently attempting to cash a check. I was completely insulted and I will send an email straight to corporate to complain about the lack of professionalism displayed at this branch of eCO. This was absolutely appauling!
eCO Credit Union Competitors and Alternatives
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
