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Last Updated April 1, 2025

Client Review on Direct Processors
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Don't go with this company. Run away from this dishonest company. They tried to get you in the contact then won't care. I've been having a few merchant companies, and this is the worse merchant company I ever had. I had a flat rate 1.7% with my merchant, and they called and convinced me even though I declined, but they kept insisting, convincing and promising me that they could help save $400-$500/month. After the first month they charged me the processing fee $400-$500 more than I paid for the previous merchant company. I tried to call the sale guy and sale manager who rushed me sign up the contract, and they didn't want to talk to me, and they told me and transferred me over to customer service. The sale man is Chris carlstrom, and the sale manger is Rachel baker. Please don't get any services from them. You'll lose a lot of time and money if you have their service. I'm so regret to sign up the contract with them, and now I have to pay $250 for termination fee, and I don't know how much for leasing equipment. I'll get a good Attorney now!
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