Credit Union West
Client Review on Credit Union West
Feedback:
I don't even know where to begin. I was treated like absolute scum when I simply inquired if I could sign over my payroll check to my girlfriend (who has been a member of CUW for about 17 years mind you) and deposit it in to her account. At first the teller said this would be no problem and she'd just need the approval of her manager. When the manager came over I was very condescendingly told that they absolutely could not do that. The teller apologized, but when we further inquired as to why this was not allowed when my girlfriend had done it before, we were further treated like idiots. But the icing was about 4 other employees huddling around the manger like it was some sort of spectacle, being very nosy. I've never been treated this rudely by a business in my life, and a professional financial one at that. If something isn't your policy, first, train your staff so they don't misinform. Second, be tactful and respectful when explaining why you can't provide services. It wasn't about them not taking the check, it was how rudely they did so.
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