Coast Professional, Inc.
Client Review on Coast Professional, Inc.
Feedback:
Like many others, it took me a few extra years to want to grow up. After a few changes in focus and adjustments in attitude, I finally reached out to one of their collection letters and told them that i was only interested in moving forward and fulfilling my obligations from my time in college. After a brief chat with the rep assigned to my account, we were going to proceed with a rehabilitation program in the form of a contract that was sold to me as a 'path to good standing'. The terms of the contract were for 11 consecutive monthly payments to be made through auto debit and upon completion, my loan would be in "repayment" status and no longer "delinquent" Basically, should i ever choose to pursue additional education, I'd be back on the good list.They sent me the contract a few hours later and I noticed a clerical error. My rep told me they would "correct it after i signed it" The error was the specific dollar amount they were going to debit. it was more than double what we had discussed. I had to push hard for them to rewrite a contract with some integrity on their part.. I even had to request a supervisor 2x.Flash forward to April 2018 (the 9th of 11 payments).....They debited the agreed upon amount from my checking account, however, 3 weeks prior they had sold my debt to another collection agency. No courtesy information from them or the Department of Education and no contact from the new agency. I was just notified by the new agency that my April payment was late and my loan is now considered "delinquent" again. Not to mention, the new agency had also added a $200ish dollar "transfer fee" There's a special place in h*ll reserved for these types of people. Its a fun attempt at satire to use the word "professional" in their company name. You're best bet is calling the DoEd and requesting your debt be transferred to another organization. One can only imagine what repercussions i would be facing if i breached our contract, but i'm sure they'll only make more $$$ off the next guy. If I could give 0 stars, I would have.
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