choicemerchantsolutions.com
Client Reviews on choicemerchantsolutions.com
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This company is absolutely outstanding. I own a Credit Repair company and have been processing with Choice for quite a while now, Anytime I've ever had an issue I call in and they handle it immediately. The customer service is unmatched, I had an emergency issue where I needed the funds in my account to be held due to a checking account being closed, I called Sarah 1 hour after they closed and she literally got in her car and drove to the office to help me! Companies don't do those things anymore. Anytime I have a question about billing, CB's or anything to do with my account I call Sarah and Rowda and they help me with whatever it is I need, even if it means they stay on the phone with me for 20-30 minutes at a time they do it! I have been processing with Choice for about 7 months now and in the process of opening my 2nd processing account with them now, No way in the world I would go anywhere else! A+ service and support
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Excellent customer service and very good rates
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Rep Lied to us and regarding contract and company asked us to deal with him instead of resolving lie done by him. He has picked up our machine and never returned. Bad people working there.
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This company's a complete rip off charged me fee's for everything. They will have jump through all there hoops to get anything resolved. Avoid at all cost!
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I’ve been with this company for a little over a month and from the very first day of processing through them I’ve had nothing but issues. It started off with 4 payments I processed went missing & took weeks to locate and place back in my account. After that, my business account became frozen because of the chaos that this company caused. I was also billed for fees that were not explained to me. After them taking a look they also see that I was over billed., This company has been more of a headache than anything I’ve EVER used..
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They have a very bad attitude and relationship towards new customers, it's very hard to get a clear reply from them about availability of their services. They advertise as high risk payment processors, but their still find excuses to refuse high risk business, so don't waste time on them if you're a startup. Their sales department is very hard to reach and I often got redirected to the voicemail. I have managed to reach their phone operative several times during several months period and always left a detailed contact information and my question. The support agent played nice and told me I will get a call back next business day, but I never did and it happened over and over and I lost hours. I also left a message on their website contact form several times and got only ignored. Once I finally managed to reach their sales department by phone, they told me they don't work with adult entertainment startups. Never work with this payment processor if you're a high risk startup and can't meet certain high standards, they are not a good choice for you. They are only fit for customers who already have a strong business set up and don't give any opportunities to new companies!
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Great service and great pricing- we are happy here...
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Great company to deal with. Excellent customer service and support since switching to them.
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Got me a great rate, Saved me a bunch of Money $$$$. I cant say anything bad about them. Over 6 years there is some people that really care if I am losing money somewhere else. I would recommend 10 stars if I could.!!!!!!!
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Great company !!! Great customer service
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