Centra Credit Union
Client Reviews on Centra Credit Union
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Love this bank!
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Impossible to contact. Worst customer service I have ever received. Strongly recommend against banking with this company.
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Not happy at all with the service! Stood at the counter for 14 minutes and was looked at while 2 of them was working on 1 customer and the 3 person was with someone else. This branch needs to figure out a better way to take care of the customer. This is unacceptable
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These ladies are amazing, very sweet, and willing to go the extra mile to help any member with any situation!
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all the staff at Sellersburg is very friendly, service is quick. what more could you ask.
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All of the ladies are very sweet and friendly! It’s a nice atmosphere and customer service oriented! Thank you Centra Sellersburg ;)
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The tellers are friendly but lack a sense of urgency. It's not uncommon to spend 10-20 minutes in the drive thru just to make a simple withdraw.
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I have had nothing but trouble with this branch since the previous manager, Dawn, went elsewhere. I have had money placed in different accounts, trouble opening accounts, etc. I just last night deposited a night drop and went to check out and the Sellersburg branch strikes again! They didn't deposit my check into my account. Sad but I live .18 miles from this branch and drive out of my way to Jeffersonville and New Albany to do my banking so it will be done right. What an absolute joke!
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Been sitting at the drive-through for 15 minutes waiting to make one simple deposit. The teller didn’t know how to unmute her mic, and didn’t even read my account # on my check. Been with Centra for 14 years. The company keeps expanding and getting bigger and bigger and their service gets worse.
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