Capital One Financial Corporation
Client Review on Capital One Financial Corporation
Terrible, inconsistent, customer service and data breach
Hired For: Credit Card Processing in 2019
What was the best part of the experience?
Nothing is good about this card. It’s hardly accepted anywhere, the payments never post, it’s impossible to use.
What would you change about the experience?
1) discrimination against female business owners 2) dangerous data breach and was not contacted appropriately 3) extremely rude and inconsistent customer service. Was told several conflicting things on several occasions. 4) no one accepts this card anyway
Feedback:
I applied for a quicksilver card to use as a business card. Despite a credit rating of 749 I was only approved for a $1000 limit. I tried to use the card but with the low limit and funds posting extremely slowly the card proved to be next to useless. I called and was told I could apply for a raised credit limit in 6 months and would be approved as long as I made consistent payments. So I set up auto payment. 9 months later I applied for a raised credit limit and was denied. I called and was told I could contest the finding. I called back to contest the finding and was told that I could contest the finding. I spoke to a manager who was extremely rude and insulted me for not paying enough monthly which was just... insane since I had completely paid the card off before applying for the raised credit limit. I suspect that their refusal to raise my limit despite consistently paying my card, paying it off entirely, AND having good credit is because I am a woman. Why not let me contest?
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
