California Coast Credit Union Poway Branch
Client Reviews on California Coast Credit Union Poway Branch
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Great customer service
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Very nice and very polite. Have been going here for several years. Top customer service every time.
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Shiva M. Provided Great Customer Service with a Wonderful Smile 😄. It is always Nice when the employees knows and understands all the products and can help guide me with the exact help that I need. Thanks Calcoast CU.Korvin
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Larry F. The branch manager treated me so poorly and made promises he couldn't uphold. Larry's employees are just as bad as he is. Larry allows his employees to take personal phone calls while helping his clients and also allows them to walk away from the desk while helping me in order to talk and help another customer. I was not treated with respect even though I did everything they asked from me.
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Teller didn't have any information about their promotional items and had to go back to ask his manager 3 or 4 times. Very unprofessional. Their savings promotion had so many exceptions and stipulations that I was at first denied then approved. No literature with the fine print was offered to me explaining the fine details, everything had to be looked up in their system. Very surprised they can keep members this way.
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Doris and all of the staff at the Poway branch have been exceptional in all of our encounters. From opening a checking account to automobile loans, all aces !! Thank you for your professionalism. Jesse
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The agents that visited our location were friendly and helpful. I have been looking for another solution to manage my money and I feel it is going to be a great choice. Larry and Tim thanks for giving me the opportunity to be a customer with your Credit Union. Lots of benefits to going with these people, I can already see a change for the better.
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The staff are amazing- friendly from entrance to exit. A great experience.
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Been using this Credit Union for a few years now (before it was a different CC) and they provide the absolute best customer service around. Helpful with multiple transactions and even waived one of my fees. Love that you don't have to have a minimum balance in your Checking/Savings once you open your account (unlike WF). Hopefully their online and mobile sites offer the same quality services as the bigger banks (WF, Chase, etc).
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