Client Review on Boat Finance
Feedback:
Not good, Tracy was who I dealt with mostly. She was very convoluted in her explanation of the steps in the process. Talked over me and didn't listen to what I was saying most of the time. Not in a rude way but just impatient like she didn't have the time for me. The loan went through but the boat I had picked turned out to be a lemon. I rolled back the load and attempted to purchase a second boat. I have had a previous load with sst, who is the bank they deal with. That loan was paid off in full, with zero late payments. My Credit score in 700 and above. I make good money and am a very low to zero risk for a loan. Will is the manager of this loan office. When I talked to him about the situation his tone was very stern, coming across as very arrogant. At this point they refused to do a loan on another boat. It cost me a broker fees and another hard pull on my credit to get a second load from another institution. Which went through as smooth as can be. There is clearly some type of discrimination/bias towards me from Boat Finance. Im guessing they had to work a little too hard for it and are simply just lazy. I would not trust them again. At this point I am looking to talk with the federal reserve and my Lawyer about this situation. So word the the wise, be careful with this crew and don't put all your eggs in one basket. They will pull the rug out from under you in a new york minute and waste your time and money.
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