Client Review on Benefitfocus, Inc.

Feedback:

2019 and they do NOT offer credit card repayment of funds online or over the phone! Stupid! The only way to repay is via check by mail or online. They are withholding $983 of my funds and blocking my meds! Because they think they overpaid my chiropractor, I've been dealing with this for a month. I tried to pay the balance and need to use a credit card, nope. They won't take it out of my $983 balance, but trust me they will STEAL that balance at the end of the year. PURE THEFT! They need to accept credit cards for repayment, its 2019! NOT 1950!!!

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