Bank of the Philippine Islands
Client Reviews on Bank of the Philippine Islands
Feedback:
It took 2hrs just to receive my ATM card. Not enough counters and the clerks doesn't even assist even they're on idle.
Feedback:
Very slow process. Make sure you have hours to spare if you will go here. Waiting time is minimum of 45mins. And Im still not counting the time you need to spend with the teller or customer service.
Feedback:
(Translated by Google) Super duper sloooowwww service kcng bagal ng pagong..1st they dont address ur issue..told them tht atm machine ate my card like litterally 5 mins ago..thn i callec 89100 wasted my time and 100 load but i dndt speak with any rep since the line was too busy, .waited for 45mins on the line in 1st floor only to find out i have to go to 2nd floor .. then on 2nd floor i waited like forever !! check in on that branch 12 50 and i go out and 3.05 imagine how long their waiting time is ..given that there are many .. but my friends are in the same place where the authorize person only is in the middle slowly .. and sna nmn if within the same time lng ate atm another person and same branch dn nmn associated .. sna nmn pde nmin mkuha agad atm nmin .. hassle kc hnd nmn nmin fault na SIRA ung ATM machine neo(Original)Super duper sloooowwww service kcng bagal ng pagong..1st they dont address ur issue..told them tht atm machine ate my card like litterally 5 mins ago..thn i callec 89100 wasted my time and 100 load but i dndt speak with any rep since the line was too busy,.waited for 45mins on the line in 1st floor only to find out i have to go to 2nd floor .. then sa 2nd floor i waited like forever!! check in on that branch 12 50 and i go out at 3.05 imagine ang gaano katagal ung waiting time nila..given na madami ung pila.. pero my mga nag ttwanan lng sa loob qng saan my nkalagay na (authorize person only) mabagl sa baba mabagal sa taas.. and sna nmn if within the same time lng kinain atm ng ibang tao at same branch dn nmn associated.. sna nmn pde nmin mkuha agad atm nmin.. hassle kc hnd nmn nmin fault na SIRA ung ATM machine neo
Feedback:
I waited for 3hrs only to find out that their system for opening account is offline so I had to go back the following day and experience waiting for 3hrs again. They only have 2 booths for person who wants to open an account or inquire about their service but the people lining up can be ridiculuos. Even senior citizens had to wait a long line tho they have a separate booth. Worst experience in a bank EVER.
Feedback:
No one is answering phone calls!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Feedback:
No one is answering phone calls!!
Feedback:
Poor customer service, Senior lang ang priority nila. pregnant and pwd wala. i am pregnant and it took me 2hours waiting. rude teller,bastos, suplada pa yung nag assist sakin,kung di lang need mag open ng account dito eh. Mas Maganda pa sa Bdo.2hours waiting pa lang yan wala pa yung process.
Feedback:
Ultra slow, not enough counters.
Feedback:
They have convenient banking system. The only thing I noticed is that they don't have priority lane for senior citizen, pregnant and the PWD's.
Feedback:
Convenient banking system
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
