APG Federal Credit Union, Aberdeen Branch
Client Reviews on APG Federal Credit Union, Aberdeen Branch
Feedback:
Where do I begin?The Good:They are great with financial advice. I am seeing a credit counselor there. They are nice...that is allNow the bad...I have asked about a bonus that is supposed to be given after my 3rd deposit. I have spoken to 3 different people on the matter...all promising a call back. I am still waiting.The hours are terrible...they are closed on Wed.? The hours for the rest of the week are not much better. There is no one to speak with after bankers's hours so you are stuck with no money and no help. There is NO CENTRAL call station!The app SUCKS! it does not work. I have spoken to different people about it and they gave me my information over the phone. One did help me one day get into my account but I am locked out of the account again!Customer service leaves everything to be desired and although I just opened the account, I will close it soon and stick with Navy Federal...a REAL credit union. This place is a joke but I guess the joke it on the customer in the end.
Feedback:
apgfcu is the least helpful bank I've ever dealt
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There always holding your direct deposit like it there money this bank is annoying I’m switching tomorrow
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Double check that they give you everything from teller...morons forgot to give items and you have to go through the ringer
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I have never had a bad experience when I go to this branch.
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Always thought credit unions were better than normal banks.
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It would be great if policies didn’t change from week to week so customers knew what to expect. Nothing like having to run all the way to APGFCU and stand in line to get gas money for the next 7-10 days because you guys chose not to print cards... like you did a couple weeks ago. Not to mention I can’t transfer money over without a card number so bills will be 7-10 days late.
Feedback:
Really irritating the app won’t work before like 7:30am and the website won’t even work eith smh
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I never in my life had so much of a hard time trying to Refinance a car and APGFCU refused to do it and try tell me i need to write a letter and a copy of my ID.
Feedback:
Seriously needs to Change their app/ online banking. The setup is HORRIABLE
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