Client Review on Affirm, Inc
Feedback:
Dealing with this company has proven to be the most exhausting use of energy with no gain! They have forced the customer to attempt to resolve an error with a merchant when they themselves should act. A transaction was canceled and, even though supplied with every document needed to resolve the concern, they still wish to force a customer to do the hours of calling. And emailing. Every piece of proof was completely worthless. Placing blame on EVERYONE else instead of resolving the issues either internally, or with the other party. A customer has NO CONTROL over what company does what. There needs to be communication between the companies to resolve on behalf of the customer. STOP forcing a customer to PAY for a company’s mistake!
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