Affiliated Acceptance Corporation
Client Reviews on Affiliated Acceptance Corporation
Feedback:
I'm having trouble trying to contact you to keep my contract from auto-renewing. I've both emailed and called the phone numbers without luck on multiple days. The emails are bouncing back. The phone number doesn't give a clear option for people who aren't business owners.
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Good company to work with. Consistent and reliable.
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If I could give 0 stars I would. Even if your contract states that it ends on a specified date, they will “auto-renew” after that date, even if services are no longer being rendered or utilized by the parties involved. Try to cancel and they will force you to pay another 30 days worth of your contract and refuse to cancel it the day of. I will never do business with any company or organization that affiliates with a business such as AAC that operates under these pretenses.
Feedback:
Read your contracts. The way they set up their documents, your billing cycle renews itself automatically, and I got stuck with a few hundred dollars worth of services I never even used when my contract was up. After you cancel, it takes 30 days to process the request, so be ready for another month of payments.Oh, and be aware, when your contract is up with them, the account lists on your credit score as closed, and your credit gets dinged, even though I'm still paying them for another 30 days
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I work there cleaning. I dont understand stand why it has a pic of food. It's a business not a restaurant
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$30 late fee without notice if your card on file doesn't work for whatever reason. Imagine your card gets declined at the grocery store and they instantly charge you an extra $30. That's the kind of filthy scam this company is running.
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Company damaged my credit report without authorization to open an account with them.
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I asked them to remove the item they put on my credit report because they are not reporting it correctly. I begged with them that they are causing my barely perfect credit score to drop unnecessary and Im trying to buy a house. I spoke w a supervisor and she kept repeating the same thing over and over so I did the same. After 15 mins of going round and round she said she would put me on hold, I said Im not hanging up tell w find a solution. Put on hold for 45 more mins and then finally someone hung up on me. FYI my bill is current and they still report nothing.
Feedback:
A lot of the issues stem from the contracts a lot of us signed - due to us not fully reading/understanding them - this is more our fault than their fault, for they are just doing their job and can charge small fees if we are not fully cooperative - such as not paying them, informing them of a need card, or etc. The representatives I was in contact with were helpful and polite, despite the obvious stress a person would be in this scenario. The only thing I would recommend fixing would be their email system, for I only got one statement from them and it showed up in my spam section the amount I ended up paying would have been lowered if I received the earlier statements - which do show up on my account. I don't know if there is anyway to prevent the emails from showing up there, but perhaps something can be done about it. I am unsure if I received any other email from them before the collection statement, but I don't believe I did - which could have been a clerical error.
Feedback:
In last 10 years this is the first negative feedback I ever gave to any company. Extreme rude & pathetic service. I wish there could be a negative star for this company.
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