Client Review on AAA Rockland
Feedback:
Brought birth certificate, tons of bills, ss card and whatever else I needed to cover my ass just to get my license renewed. Walked in and was sent to the registration desk. Michelle looked over all my stuff and said it would be an hour or so wait. Filled out paperwork and sat for over an hour. The lady before me went up and had an old tax form and was told that she could not renew her license. . I felt bad and said to myself that sucks.....that old lady just wasted an hour come to find out, I was about to be her!! I go up and the girl tells me that my birth certificate wasn’t certified. It was from Ohio 1971, so it was super old. I need to go online and spend $65 for a new one!! I wish the lady at the registration desk knew this and told me about it before I wasted my day off from work and time. Very disappointed and frustrated from the lack of knowledge of this place. I’ll stick to the RMV where they are more experienced
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